Physical Therapy Billing Services in Arkansas

Arkansas's physical therapy practices face unique billing challenges shaped by Arkansas Blue Cross Blue Shield's commercial rules, Arkansas Medicaid (most members fee-for-service, plus PASSE managed care for behavioral health and IDD) requirements, and Novitas Solutions (Jurisdiction H) Medicare policies. Our AAPC-certified coders specialize in both AR payer rules and physical therapy coding complexity.

AAPC Certified
AR Payer Expert
Physical Therapy Specialists
2.49% Rate
Last reviewed: May 2026Reviewed by the Go Medical Billing Editorial TeamAAPC-certified coders
7,000+AR Physicians
2.49%Starting Rate
4Medicaid MCOs
98%+Clean Claim Rate

Why Arkansas Physical Therapy Practices Need Specialized Billing

Arkansas's healthcare market includes 7,000+ physicians, and physical therapy practices here face a payer market dominated by Arkansas Blue Cross Blue Shield on the commercial side and Arkansas Medicaid (most members fee-for-service, plus PASSE managed care for behavioral health and IDD) on the public payer side. Medicare claims are processed through Novitas Solutions (Jurisdiction H), which applies its own Local Coverage Determinations that directly affect physical therapy procedure coverage and medical necessity requirements. Generic billing teams without AR specific knowledge leave revenue on the table.

Physical Therapy billing itself is complex. PT billing uses timed CPT codes (97110, 97140, 97530, 97542) with the 8-minute rule determining how many units can be billed per service. Untimed codes (97012-97028) don't follow the same rules. CMS functional reporting requirements and authorization tracking add additional complexity. When you combine this coding complexity with Arkansas's specific payer rules, authorization requirements, and 4 Arkansas Medicaid (most members fee-for-service, plus PASSE managed care for behavioral health and IDD) managed care plans that each have their own billing rules, you need a team that understands both dimensions. Go Medical Billing provides that expertise at 2.49% of collections, serving physical therapy practices from Little Rock to Conway and across Arkansas.

2026 Arkansas Medicare Allowables for Physical Therapy CPT Codes

These are the 2026 Medicare allowable amounts for physical therapy CPT codes in Arkansas, processed under Novitas Solutions (Jurisdiction H). Allowables are locality-adjusted, so ARrates differ from other states — the highest-value physical therapy code below pays $91.20 non-facility here. Compare any code across states with our Medicare fee calculator by state.

Code
Description
Non-Facility
Facility
Physical therapy evaluation, low complexity
$91.20
$91.20
Physical therapy evaluation, moderate complexity
$91.20
$91.20
Physical therapy evaluation, high complexity
$91.20
$91.20
Physical therapy re-evaluation
$62.36
$62.36
Therapeutic exercise, 15 minutes
$26.97
$26.97
Manual therapy techniques, 15 minutes
$25.72
$25.72
Neuromuscular reeducation, 15 minutes
$30.36
$30.36
Therapeutic activities, 15 minutes
$32.08
$32.08
Ultrasound therapy, 15 minutes
$13.21
$13.21
Electrical stimulation, unattended
$11.64
$11.64

Source: 2026 Medicare Physician Fee Schedule, AR locality (Novitas Solutions (Jurisdiction H)). Commercial Arkansas Blue Cross Blue Shield rates typically run above these benchmarks; Arkansas Medicaid (most members fee-for-service, plus PASSE managed care for behavioral health and IDD) rates run below. Figures for reference, not a guarantee of payment.

The Arkansas Market Context for Physical Therapy Practices

Arkansas has about 7,000 physicians and one of the most unusual Medicaid managed care structures in the country. Most Arkansas Medicaid members remain fee-for-service. Only members with intensive behavioral health needs or intellectual and developmental disabilities are in managed care, under the Provider-Led Arkansas Shared Savings Entity (PASSE) program. PASSE entities are at least 51 percent owned by Arkansas Medicaid providers, which makes them provider-led rather than insurance-company-led. The four PASSEs are Arkansas Total Care (Centene), CareSource PASSE, Empower Healthcare Solutions, and Summit Community Care (Anthem). Arkansas expanded Medicaid in 2014 under a private-option model called Arkansas Works, which later became the Arkansas Health and Opportunity for Me (ARHOME) program. The commercial market is dominated by Arkansas Blue Cross Blue Shield statewide. Little Rock is anchored by Baptist Health, CHI St. Vincent (now CommonSpirit), and the University of Arkansas for Medical Sciences (UAMS), which is the state's only academic medical center.

Arkansas-specific factors that shape physical therapy reimbursement: Arkansas has one of the few Medicaid managed care programs in the country that is provider-led rather than insurance-company-led. PASSEs are majority-owned by Arkansas Medicaid providers.; Most Arkansas Medicaid members remain fee-for-service. Only members with intensive behavioral health or intellectual and developmental disability needs are in PASSE-based managed care.; Arkansas expanded Medicaid in 2014 using a private-option model where eligible adults use Medicaid dollars to buy commercial coverage on the marketplace rather than enrolling in traditional Medicaid.. Our AR coders build these into every physical therapyclaim — see how this works alongside our Arkansas medical billing and physical therapy billing teams.

Arkansas Payer Challenges for Physical Therapy

Every AR payer has specific rules for physical therapy claims. Here's how we navigate them.

Arkansas Blue Cross Blue Shield Physical Therapy Claims

Arkansas Blue Cross Blue Shield processes the largest share of Arkansas commercial physical therapy claims. We know their AR specific fee schedules, prior authorization requirements for physical therapy procedures, and their appeal timelines when claims are denied. Unit calculation based on total direct treatment time. Errors in either direction affect revenue or compliance.

Arkansas Medicaid (most members fee-for-service, plus PASSE managed care for behavioral health and IDD) Physical Therapy Billing

Arkansas Medicaid (most members fee-for-service, plus PASSE managed care for behavioral health and IDD) routes physical therapy patients through 4 managed care plans: Arkansas Total Care (PASSE, Centene), CareSource PASSE, Empower Healthcare Solutions (PASSE), and 1 more. Each MCO has its own physical therapy authorization and billing rules that we manage.

Medicare (Novitas Solutions (Jurisdiction H)) Physical Therapy Coverage

Novitas Solutions (Jurisdiction H) processes Medicare physical therapy claims in Arkansas with its own Local Coverage Determinations. We navigate Novitas Solutions (Jurisdiction H)'s policies around authorization tracking to prevent medical necessity denials.

Denial Prevention for Arkansas Physical Therapy

Common physical therapy denials in Arkansas include unit calculation based on total direct treatment time and most payers limit visits per authorization period. Our team catches these issues before submission and appeals aggressively with AR payer-specific documentation when denials occur.

Get Expert Physical Therapy Billing in Arkansas

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What We Handle for Arkansas Physical Therapy Practices

Time-based CPT coding with 8-minute rule
Authorization tracking and re-auth management
Timed vs untimed service differentiation
Medicare therapy cap compliance
Functional outcome reporting
Multi-therapist practice billing

Arkansas Physical Therapy Billing Cost Comparison

Hiring an in-house biller with physical therapy expertise in Arkansas costs $30K-$42K annually in salary alone. Add benefits, software, clearinghouse fees, and office space, and the true cost is even higher. At 2.49% of collections, Go Medical Billing provides an entire team of AAPC-certified physical therapy coders and AR payer specialists for a fraction of that cost.

$30K-$42K

In-House Biller Salary

+ benefits, software, space

2.49%

Go Medical Billing Rate

Full team, all services included

60-80%

Typical Cost Reduction

With better results

Frequently Asked Questions

All major AR payers: Arkansas Blue Cross Blue Shield, QualChoice (now part of Centene), Aetna, UnitedHealthcare, Ambetter, Arkansas Medicaid (most members fee-for-service, plus PASSE managed care for behavioral health and IDD) (including Arkansas Total Care (PASSE, Centene), CareSource PASSE, Empower Healthcare Solutions (PASSE)), and Medicare through Novitas Solutions (Jurisdiction H). If a payer accepts physical therapy patients in Arkansas, we submit and follow-up on claims with them.
The most frequent physical therapy denials we see from AR payers include unit calculation based on total direct treatment time, most payers limit visits per authorization period, timed codes follow the 8-minute rule. Our team catches these before submission by applying both physical therapy coding expertise and AR payer-specific rules to every claim.
Arkansas Medicaid (most members fee-for-service, plus PASSE managed care for behavioral health and IDD) routes physical therapy patients through 4 managed care plans: Arkansas Total Care (PASSE, Centene), CareSource PASSE, Empower Healthcare Solutions (PASSE), Summit Community Care (PASSE, Anthem). Each MCO has its own physical therapy authorization requirements, fee schedules, and billing rules. We credential and bill with all of them so your physical therapy practice gets paid correctly.
Most AR physical therapy practices are fully transitioned within two to three weeks. We connect to your EHR, learn your physical therapy workflows, and start submitting claims to Arkansas Blue Cross Blue Shield, Arkansas Medicaid (most members fee-for-service, plus PASSE managed care for behavioral health and IDD), Medicare, and all your AR payers with no downtime.

Fix Your Arkansas Physical Therapy Billing

Call 888-701-6090 for a free billing assessment specific to your AR physical therapy practice. We'll show you where revenue is leaking and how to fix it.