Case Studies
Real results from real practices. Every case study represents actual performance improvements achieved by Go Medical Billing clients. Names and identifying details have been changed to protect client confidentiality.
Cardiology Group Recovers $340K in Annual Revenue
!The Challenge
A 6-provider cardiology group was experiencing a 16.2% initial claim denial rate, A/R days averaging 62, and a growing backlog of unworked claims over 90 days. Their in-house billing team of 3 was overwhelmed by the volume and complexity of interventional cardiology coding. Cardiac catheterization bundling errors, missing modifiers on multi-vessel PCI claims, and inconsistent prior authorization tracking were causing preventable denials on high-dollar procedures worth $2,000 to $15,000 each.
Our Solution
The Results
Results measured over first 12 months
Key Actions & Outcomes
“We didn't realize how much revenue was falling through the cracks until Go Medical Billing showed us the data. The cath lab coding alone was costing us six figures a year in preventable denials. Within 90 days, the difference was obvious in our bank account.”
Urgent Care Network Eliminates 45-Day Billing Backlog
!The Challenge
A 4-location urgent care network was drowning in billing backlogs. Their in-house biller had resigned, and a temp staffing solution was submitting claims 30 to 45 days after the date of service. With 60+ patients per day per location, thousands of claims were piling up. Timely filing denials were mounting. E/M coding was inconsistent across locations, with some providers defaulting to level 3 (99213) for 80% of visits regardless of complexity. Ancillary services (rapid tests, X-rays, nebulizer treatments) were frequently performed but not captured on the charge ticket.
Our Solution
The Results
Results measured over first 6 months
Key Actions & Outcomes
“When our biller quit, we panicked. Go Medical Billing took over all 4 locations in two weeks and cleared the backlog in a month. But the real surprise was how much revenue we'd been leaving on the table with undercoding and missed charges. Our collections jumped 40% and we didn't see a single additional patient to get there.”
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Internal Medicine Practice Adds $180K with Care Management Codes
!The Challenge
A 5-provider internal medicine practice had stable collections but suspected they were leaving money on the table. Their denial rate was acceptable at 8%, but A/R days had crept to 48 and their net collection rate was only 91% — below the 95%+ benchmark. More critically, the practice was not billing any care management codes (CCM, TCM, AWV add-ons) despite managing a predominantly Medicare patient panel with multiple chronic conditions. The G2211 visit complexity add-on code, available since January 2024, was not being billed at all.
Our Solution
The Results
Results measured over first 12 months
Key Actions & Outcomes
“I had no idea we qualified for chronic care management billing. We were already doing the work — calling patients, refilling medications, coordinating referrals — but we weren't capturing any of that revenue. Go Medical Billing set up the CCM program, added the G2211 code we'd been missing, and found underpayments we never would have caught. An extra $180,000 in the first year without seeing a single additional patient.”
Our Methodology
All case study metrics represent actual client performance improvements. “Before” metrics are measured from the 3-month period prior to Go Medical Billing engagement. “After” metrics are measured at the timeframe specified in each study. Client names and identifying details are anonymized to protect confidentiality. Individual results vary based on practice size, specialty, payer mix, and baseline performance.
We Serve 40+ Medical Specialties
These case studies represent a fraction of the specialties and practice types we work with.
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Call 888-701-6090 for a free billing assessment. We'll review your current performance and show you exactly where revenue is leaking.