Cost Effective IT Equipment and Services
Running a modern medical practice requires reliable technology. But most general IT companies don't understand the specific compliance requirements that healthcare demands. Go Medical Billing provides IT solutions designed specifically for physician practices.
What We Provide
Hardware Procurement
Workstations, monitors, printers, scanners selected for medical office use and budget constraints.
EHR System Setup
Configuration, data migration, user training, and ongoing technical support for your EHR platform.
Network Security
HIPAA-compliant firewalls, encrypted wireless, VPN for remote access, endpoint protection.
Data Backup & Recovery
Automated backup with offsite redundancy to protect patient records and practice data.
Get a Free Cost Billing Assessment
We'll review your current billing and show you exactly where revenue is leaking.
Why Healthcare IT Is Different
A general IT company can set up a network and install software. But healthcare IT requires HIPAA compliance at every layer: access controls and audit logging, encryption for data in transit and at rest, business associate agreements with every vendor, documented security policies, workforce training records, and incident response plans.
Failing a HIPAA audit can result in fines ranging from $100 to $50,000 per violation depending on the level of negligence. Go Medical Billing understands these requirements because we work inside healthcare operations every day.
EHR Selection, Setup, and Migration
Choosing the right EHR (Electronic Health Record) system is one of the most consequential technology decisions a medical practice makes. The wrong choice leads to years of workflow friction, billing integration problems, and costly migration projects. We help practices evaluate, implement, and optimize their EHR systems.
System selection. We evaluate EHR platforms based on your specialty, practice size, workflow requirements, integration needs, and budget. For small to mid-size practices, we frequently recommend cloud-based platforms like eClinicalWorks, Athenahealth, AdvancedMD, or DrChrono. For practices that need a system without additional licensing costs, we offer free EMR software as part of our billing service package.
Data migration. Switching EHR systems requires careful planning to avoid data loss. We manage the migration of patient demographics, insurance information, encounter history, and document archives from your old system to the new one. We validate data integrity at every step and maintain parallel system access during the transition period.
Billing integration. The EHR-to-billing pipeline is where many practices lose revenue. If the charge capture workflow isn't configured correctly, services get missed and claims go out incomplete. We configure the billing integration to ensure every billable service flows from the clinical encounter to a clean claim — no dropped charges, no manual data entry.
Staff training. Technology that staff can't use is wasted money. We provide hands-on training for your clinical and administrative teams, focused on the workflows they actually use every day — not generic software overviews. We also create quick-reference guides specific to your practice's configuration.
HIPAA-Compliant Network Infrastructure
Your practice's network is the backbone of everything you do — EHR access, claim submission, patient communication, telehealth, lab interfaces, and prescription management. A slow, unreliable, or insecure network directly impacts both revenue and patient care.
Network design. We design practice networks with healthcare-specific requirements in mind: segmented VLANs to separate clinical systems from guest WiFi, encrypted wireless access points for mobile devices and tablets, wired connections for workstations and medical equipment, and redundant internet connections to prevent downtime.
Firewall and endpoint protection. Healthcare organizations are the number one target for ransomware attacks. The average cost of a healthcare data breach exceeded $10.9 million in 2023. We deploy enterprise-grade firewalls, endpoint detection and response (EDR) software, and email security filtering configured specifically for healthcare threats — phishing attacks impersonating payers, fake EOBs with malware attachments, and social engineering targeting front desk staff.
Backup and disaster recovery. Patient records and billing data must be recoverable. We implement automated backup systems with both local and cloud redundancy. Backups are encrypted, tested regularly, and stored in HIPAA-compliant data centers. Our recovery time objective (RTO) for most practices is under 4 hours — meaning if your server fails at 8 AM, you're back up and running before lunch.
Remote access. Physicians need secure access to patient records from home, the hospital, and their mobile devices. We configure VPN and zero-trust remote access solutions that provide convenience without compromising security. Multi-factor authentication is required for all remote connections.
Ongoing IT Support and Monitoring
Technology doesn't maintain itself. Without proactive monitoring and maintenance, small issues become expensive emergencies. Our managed IT service keeps your practice technology running smoothly with predictable monthly costs.
24/7 monitoring. We monitor your servers, network equipment, and critical applications around the clock. When a hard drive starts showing signs of failure, we replace it before it crashes. When your internet circuit degrades, we contact the ISP before you notice the slowdown. Proactive monitoring prevents the vast majority of unplanned downtime.
Patch management. Operating systems, applications, and firmware need regular security updates. Unpatched systems are the primary entry point for ransomware and other cyberattacks. We manage updates on a defined schedule, testing patches before deployment to ensure they don't break critical healthcare applications.
Help desk support. When your staff has a technology problem, they need help now — not a ticket that gets answered in 48 hours. Our help desk provides phone and remote support during business hours, with emergency after-hours support for critical issues that affect patient care or billing operations.
HIPAA compliance documentation. We maintain the documentation that HIPAA requires: current risk assessments, security policies, business associate agreement records, workforce training logs, and incident response documentation. When you need to demonstrate HIPAA compliance to a payer, a partner, or an auditor, the documentation is ready.
Frequently Asked Questions
Upgrade Your Practice Technology
Call 888-701-6090 to discuss your practice's technology needs.