Telehealth Billing Services in Maine

Maine's telehealth practices face unique billing challenges shaped by Anthem Blue Cross Blue Shield's commercial rules, MaineCare requirements, and Novitas Solutions Medicare policies. Our AAPC-certified coders specialize in both ME payer rules and telehealth coding complexity.

AAPC Certified
ME Payer Expert
Telehealth Specialists
2.49% Rate
4,500+ME Physicians
2.49%Starting Rate
1Medicaid MCOs
98%+Clean Claim Rate

Why Maine Telehealth Practices Need Specialized Billing

Maine's healthcare market includes 4,500+ physicians, and telehealth practices here face a payer market dominated by Anthem Blue Cross Blue Shield on the commercial side and MaineCare on the public payer side. Medicare claims are processed through Novitas Solutions, which applies its own Local Coverage Determinations that directly affect telehealth procedure coverage and medical necessity requirements. Generic billing teams without ME specific knowledge leave revenue on the table.

Telehealth billing itself is complex. Telehealth billing requires precise modifier and place-of-service coding that varies by payer and state. The distinction between POS 02 (telehealth facility) and POS 10 (telehealth patient home) affects reimbursement rates. Modifier 95 designates real-time audio/video services, while modifier 93 covers audio-only visits. Remote patient monitoring codes 99453-99458 and telephone E/M codes 99441-99443 add further billing opportunities that many practices miss entirely. When you combine this coding complexity with Maine's specific payer rules, authorization requirements, and 1 MaineCare managed care plans that each have their own billing rules, you need a team that understands both dimensions. Go Medical Billing provides that expertise at 2.49% of collections, serving telehealth practices from Portland to Lewiston and across Maine.

Top CPT Codes for Telehealth in Maine

Our ME coders handle these telehealth codes daily, applying Novitas Solutions Medicare rules and Anthem Blue Cross Blue Shield commercial policies to each claim.

Code
Description
POS 02
Telehealth Facility
Mod 95
Synchronous
99458
RPM
99441
Phone E/M

Maine Payer Challenges for Telehealth

Every ME payer has specific rules for telehealth claims. Here's how we navigate them.

Anthem Blue Cross Blue Shield Telehealth Claims

Anthem Blue Cross Blue Shield processes the largest share of Maine commercial telehealth claims. We know their ME specific fee schedules, prior authorization requirements for telehealth procedures, and their appeal timelines when claims are denied. POS 02 reimburses at facility rates while POS 10 reimburses at non-facility rates — choosing incorrectly reduces reimbursement by 15-30%.

MaineCare Telehealth Billing

MaineCare routes telehealth patients through 1 managed care plans: Transitioning to managed care. Each MCO has its own telehealth authorization and billing rules that we manage.

Medicare (Novitas Solutions) Telehealth Coverage

Novitas Solutions processes Medicare telehealth claims in Maine with its own Local Coverage Determinations. We navigate Novitas Solutions's policies around modifier 95 vs 93 requirements to prevent medical necessity denials.

Denial Prevention for Maine Telehealth

Common telehealth denials in Maine include pos 02 reimburses at facility rates while pos 10 reimburses at non-facility rates — choosing incorrectly reduces reimbursement by 15-30% and synchronous audio/video visits use modifier 95, audio-only visits use modifier 93, and payers vary on which they accept. Our team catches these issues before submission and appeals aggressively with ME payer-specific documentation when denials occur.

Get Expert Telehealth Billing in Maine

Free billing assessment for your ME telehealth practice. See where revenue is leaking.

98%+ clean claim rate
2.49% starting rate
Results in 30 days

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What We Handle for Maine Telehealth Practices

POS code and modifier assignment for all telehealth visits
Audio-only billing with modifier 93 compliance
Remote patient monitoring coding (99453-99458)
Telephone E/M coding (99441-99443)
State parity law tracking and enforcement
Cross-state licensing verification
Telehealth credentialing with payers
Asynchronous (store-and-forward) billing

Maine Telehealth Billing Cost Comparison

Hiring an in-house biller with telehealth expertise in Maine costs $36K-$48K annually in salary alone. Add benefits, software, clearinghouse fees, and office space, and the true cost is even higher. At 2.49% of collections, Go Medical Billing provides an entire team of AAPC-certified telehealth coders and ME payer specialists for a fraction of that cost.

$36K-$48K

In-House Biller Salary

+ benefits, software, space

2.49%

Go Medical Billing Rate

Full team, all services included

60-80%

Typical Cost Reduction

With better results

Frequently Asked Questions

All major ME payers: Anthem Blue Cross Blue Shield, Harvard Pilgrim, Aetna, Cigna, MaineCare (including Transitioning to managed care), and Medicare through Novitas Solutions. If a payer accepts telehealth patients in Maine, we submit and follow-up on claims with them.
The most frequent telehealth denials we see from ME payers include pos 02 reimburses at facility rates while pos 10 reimburses at non-facility rates — choosing incorrectly reduces reimbursement by 15-30%, synchronous audio/video visits use modifier 95, audio-only visits use modifier 93, and payers vary on which they accept, 40+ states have telehealth parity laws, but each defines parity differently — some cover payment parity, others only coverage parity. Our team catches these before submission by applying both telehealth coding expertise and ME payer-specific rules to every claim.
MaineCare routes telehealth patients through 1 managed care plans: Transitioning to managed care. Each MCO has its own telehealth authorization requirements, fee schedules, and billing rules. We credential and bill with all of them so your telehealth practice gets paid correctly.
Most ME telehealth practices are fully transitioned within two to three weeks. We connect to your EHR, learn your telehealth workflows, and start submitting claims to Anthem Blue Cross Blue Shield, MaineCare, Medicare, and all your ME payers with no downtime.

Fix Your Maine Telehealth Billing

Call 888-701-6090 for a free billing assessment specific to your ME telehealth practice. We'll show you where revenue is leaking and how to fix it.