Telehealth Billing Services in Michigan

Michigan's telehealth practices face unique billing challenges shaped by Blue Cross Blue Shield of Michigan's commercial rules, Comprehensive Health Care Program (Healthy Michigan Plan covers the expansion population) requirements, and WPS Health Insurance (Jurisdiction 8) Medicare policies. Our AAPC-certified coders specialize in both MI payer rules and telehealth coding complexity.

AAPC Certified
MI Payer Expert
Telehealth Specialists
2.49% Rate
Last reviewed: May 2026Reviewed by the Go Medical Billing Editorial TeamAAPC-certified coders
30,000+MI Physicians
2.49%Starting Rate
9Medicaid MCOs
98%+Clean Claim Rate

Why Michigan Telehealth Practices Need Specialized Billing

Michigan's healthcare market includes 30,000+ physicians, and telehealth practices here face a payer market dominated by Blue Cross Blue Shield of Michigan on the commercial side and Comprehensive Health Care Program (Healthy Michigan Plan covers the expansion population) on the public payer side. Medicare claims are processed through WPS Health Insurance (Jurisdiction 8), which applies its own Local Coverage Determinations that directly affect telehealth procedure coverage and medical necessity requirements. Generic billing teams without MI specific knowledge leave revenue on the table.

Telehealth billing itself is complex. Telehealth billing requires precise modifier and place-of-service coding that varies by payer and state. The distinction between POS 02 (telehealth facility) and POS 10 (telehealth patient home) affects reimbursement rates. Modifier 95 designates real-time audio/video services, while modifier 93 covers audio-only visits. Remote patient monitoring codes 99453-99458 and telephone E/M codes 99441-99443 add further billing opportunities that many practices miss entirely. When you combine this coding complexity with Michigan's specific payer rules, authorization requirements, and 9 Comprehensive Health Care Program (Healthy Michigan Plan covers the expansion population) managed care plans that each have their own billing rules, you need a team that understands both dimensions. Go Medical Billing provides that expertise at 2.49% of collections, serving telehealth practices from Detroit to Sterling Heights and across Michigan.

2026 Michigan Medicare Allowables for Telehealth CPT Codes

These are the 2026 Medicare allowable amounts for telehealth CPT codes in Michigan, processed under WPS Health Insurance (Jurisdiction 8). Allowables are locality-adjusted, so MIrates differ from other states — the highest-value telehealth code below pays $133.44 non-facility here. Compare any code across states with our Medicare fee calculator by state.

Code
Description
Non-Facility
Facility
Online digital E/M service, 5-10 minutes
$15.56
$11.17
Online digital E/M service, 11-20 minutes
$30.50
$22.66
Online digital E/M service, 21+ minutes
$48.20
$35.34
Telephone E/M service, 5-10 minutes
$13.53
$10.38
Telephone E/M service, 11-20 minutes
$24.85
$20.15
Telephone E/M service, 21-30 minutes
$34.46
$29.12
Remote patient monitoring, first 20 minutes
$50.48
$26.64
Remote patient monitoring, each additional 20 minutes
$40.75
$26.64
Established office visit (bill with modifier 95 for video telehealth)
$93.44
$58.01
Established office visit (bill with modifier 95 for video telehealth)
$133.44
$85.45

Source: 2026 Medicare Physician Fee Schedule, MI locality (WPS Health Insurance (Jurisdiction 8)). Commercial Blue Cross Blue Shield of Michigan rates typically run above these benchmarks; Comprehensive Health Care Program (Healthy Michigan Plan covers the expansion population) rates run below. Figures for reference, not a guarantee of payment.

The Michigan Market Context for Telehealth Practices

Michigan has about 30,000 physicians and just went through a major Medicaid restructuring. The Michigan Department of Health and Human Services awarded new five-year Medicaid managed care contracts to nine plans effective October 1, 2024. All current MCOs were retained, but contract terms and quality requirements changed. The Healthy Michigan Plan is the state's Medicaid expansion brand and covers more than a million adults. Blue Cross Blue Shield of Michigan dominates the commercial market and is one of the largest BCBS plans in the country by membership. The state operates on a 10 Prosperity Region structure for Medicaid contracts, with different MCOs serving different regions. Detroit-area systems (Henry Ford, Corewell Health East, Trinity Health) all hold significant market share, with overlapping service areas across Wayne, Oakland, and Macomb counties. West Michigan is anchored by Corewell Health West (the former Spectrum Health) and Bronson Healthcare. Ann Arbor has University of Michigan Health, the largest academic system in the state.

Michigan-specific factors that shape telehealth reimbursement: Michigan's new five-year Medicaid contracts took effect October 1, 2024. All nine current MCOs were retained but with new quality and equity contract terms.; Blue Cross Blue Shield of Michigan is unusual among BCBS plans because it operates as a nonprofit mutual. It has more than 4 million members statewide and operates Blue Cross Complete on the Medicaid side.; Priority Health is owned by Corewell Health West and is one of the largest provider-owned health plans in the country. It competes with BCBS of Michigan in West and Central Michigan.. Our MI coders build these into every telehealthclaim — see how this works alongside our Michigan medical billing and telehealth billing teams.

Michigan Payer Challenges for Telehealth

Every MI payer has specific rules for telehealth claims. Here's how we navigate them.

Blue Cross Blue Shield of Michigan Telehealth Claims

Blue Cross Blue Shield of Michigan processes the largest share of Michigan commercial telehealth claims. We know their MI specific fee schedules, prior authorization requirements for telehealth procedures, and their appeal timelines when claims are denied. POS 02 reimburses at facility rates while POS 10 reimburses at non-facility rates — choosing incorrectly reduces reimbursement by 15-30%.

Comprehensive Health Care Program (Healthy Michigan Plan covers the expansion population) Telehealth Billing

Comprehensive Health Care Program (Healthy Michigan Plan covers the expansion population) routes telehealth patients through 9 managed care plans: Meridian Health Plan of Michigan, Molina Healthcare of Michigan, UnitedHealthcare Community Plan, and 6 more. Each MCO has its own telehealth authorization and billing rules that we manage.

Medicare (WPS Health Insurance (Jurisdiction 8)) Telehealth Coverage

WPS Health Insurance (Jurisdiction 8) processes Medicare telehealth claims in Michigan with its own Local Coverage Determinations. We navigate WPS Health Insurance (Jurisdiction 8)'s policies around modifier 95 vs 93 requirements to prevent medical necessity denials.

Denial Prevention for Michigan Telehealth

Common telehealth denials in Michigan include pos 02 reimburses at facility rates while pos 10 reimburses at non-facility rates — choosing incorrectly reduces reimbursement by 15-30% and synchronous audio/video visits use modifier 95, audio-only visits use modifier 93, and payers vary on which they accept. Our team catches these issues before submission and appeals aggressively with MI payer-specific documentation when denials occur.

Get Expert Telehealth Billing in Michigan

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What We Handle for Michigan Telehealth Practices

POS code and modifier assignment for all telehealth visits
Audio-only billing with modifier 93 compliance
Remote patient monitoring coding (99453-99458)
Telephone E/M coding (99441-99443)
State parity law tracking and enforcement
Cross-state licensing verification
Telehealth credentialing with payers
Asynchronous (store-and-forward) billing

Michigan Telehealth Billing Cost Comparison

Hiring an in-house biller with telehealth expertise in Michigan costs $36K-$50K annually in salary alone. Add benefits, software, clearinghouse fees, and office space, and the true cost is even higher. At 2.49% of collections, Go Medical Billing provides an entire team of AAPC-certified telehealth coders and MI payer specialists for a fraction of that cost.

$36K-$50K

In-House Biller Salary

+ benefits, software, space

2.49%

Go Medical Billing Rate

Full team, all services included

60-80%

Typical Cost Reduction

With better results

Frequently Asked Questions

All major MI payers: Blue Cross Blue Shield of Michigan, Priority Health, HAP (Health Alliance Plan), UnitedHealthcare, Aetna, Molina, Comprehensive Health Care Program (Healthy Michigan Plan covers the expansion population) (including Meridian Health Plan of Michigan, Molina Healthcare of Michigan, UnitedHealthcare Community Plan), and Medicare through WPS Health Insurance (Jurisdiction 8). If a payer accepts telehealth patients in Michigan, we submit and follow-up on claims with them.
The most frequent telehealth denials we see from MI payers include pos 02 reimburses at facility rates while pos 10 reimburses at non-facility rates — choosing incorrectly reduces reimbursement by 15-30%, synchronous audio/video visits use modifier 95, audio-only visits use modifier 93, and payers vary on which they accept, 40+ states have telehealth parity laws, but each defines parity differently — some cover payment parity, others only coverage parity. Our team catches these before submission by applying both telehealth coding expertise and MI payer-specific rules to every claim.
Comprehensive Health Care Program (Healthy Michigan Plan covers the expansion population) routes telehealth patients through 9 managed care plans: Meridian Health Plan of Michigan, Molina Healthcare of Michigan, UnitedHealthcare Community Plan, Aetna Better Health of Michigan, McLaren Health Plan, Upper Peninsula Health Plan, Blue Cross Complete of Michigan, Priority Health Choice, HAP CareSource. Each MCO has its own telehealth authorization requirements, fee schedules, and billing rules. We credential and bill with all of them so your telehealth practice gets paid correctly.
Most MI telehealth practices are fully transitioned within two to three weeks. We connect to your EHR, learn your telehealth workflows, and start submitting claims to Blue Cross Blue Shield of Michigan, Comprehensive Health Care Program (Healthy Michigan Plan covers the expansion population), Medicare, and all your MI payers with no downtime.

Fix Your Michigan Telehealth Billing

Call 888-701-6090 for a free billing assessment specific to your MI telehealth practice. We'll show you where revenue is leaking and how to fix it.