Telehealth Billing Services in Utah

Utah's telehealth practices face unique billing challenges shaped by SelectHealth (Intermountain)'s commercial rules, Utah Medicaid requirements, and Noridian Medicare policies. Our AAPC-certified coders specialize in both UT payer rules and telehealth coding complexity.

AAPC Certified
UT Payer Expert
Telehealth Specialists
2.49% Rate
8,000+UT Physicians
2.49%Starting Rate
3Medicaid MCOs
98%+Clean Claim Rate

Why Utah Telehealth Practices Need Specialized Billing

Utah's healthcare market includes 8,000+ physicians, and telehealth practices here face a payer market dominated by SelectHealth (Intermountain) on the commercial side and Utah Medicaid on the public payer side. Medicare claims are processed through Noridian, which applies its own Local Coverage Determinations that directly affect telehealth procedure coverage and medical necessity requirements. Generic billing teams without UT specific knowledge leave revenue on the table.

Telehealth billing itself is complex. Telehealth billing requires precise modifier and place-of-service coding that varies by payer and state. The distinction between POS 02 (telehealth facility) and POS 10 (telehealth patient home) affects reimbursement rates. Modifier 95 designates real-time audio/video services, while modifier 93 covers audio-only visits. Remote patient monitoring codes 99453-99458 and telephone E/M codes 99441-99443 add further billing opportunities that many practices miss entirely. When you combine this coding complexity with Utah's specific payer rules, authorization requirements, and 3 Utah Medicaid managed care plans that each have their own billing rules, you need a team that understands both dimensions. Go Medical Billing provides that expertise at 2.49% of collections, serving telehealth practices from Salt Lake City to St. George and across Utah.

Top CPT Codes for Telehealth in Utah

Our UT coders handle these telehealth codes daily, applying Noridian Medicare rules and SelectHealth (Intermountain) commercial policies to each claim.

Code
Description
POS 02
Telehealth Facility
Mod 95
Synchronous
99458
RPM
99441
Phone E/M

Utah Payer Challenges for Telehealth

Every UT payer has specific rules for telehealth claims. Here's how we navigate them.

SelectHealth (Intermountain) Telehealth Claims

SelectHealth (Intermountain) processes the largest share of Utah commercial telehealth claims. We know their UT specific fee schedules, prior authorization requirements for telehealth procedures, and their appeal timelines when claims are denied. POS 02 reimburses at facility rates while POS 10 reimburses at non-facility rates — choosing incorrectly reduces reimbursement by 15-30%.

Utah Medicaid Telehealth Billing

Utah Medicaid routes telehealth patients through 3 managed care plans: Healthy U, Molina, SelectHealth Community Care. Each MCO has its own telehealth authorization and billing rules that we manage.

Medicare (Noridian) Telehealth Coverage

Noridian processes Medicare telehealth claims in Utah with its own Local Coverage Determinations. We navigate Noridian's policies around modifier 95 vs 93 requirements to prevent medical necessity denials.

Denial Prevention for Utah Telehealth

Common telehealth denials in Utah include pos 02 reimburses at facility rates while pos 10 reimburses at non-facility rates — choosing incorrectly reduces reimbursement by 15-30% and synchronous audio/video visits use modifier 95, audio-only visits use modifier 93, and payers vary on which they accept. Our team catches these issues before submission and appeals aggressively with UT payer-specific documentation when denials occur.

Get Expert Telehealth Billing in Utah

Free billing assessment for your UT telehealth practice. See where revenue is leaking.

98%+ clean claim rate
2.49% starting rate
Results in 30 days

Fill in your details and we'll call you back

Or call directly:888-701-6090

What We Handle for Utah Telehealth Practices

POS code and modifier assignment for all telehealth visits
Audio-only billing with modifier 93 compliance
Remote patient monitoring coding (99453-99458)
Telephone E/M coding (99441-99443)
State parity law tracking and enforcement
Cross-state licensing verification
Telehealth credentialing with payers
Asynchronous (store-and-forward) billing

Utah Telehealth Billing Cost Comparison

Hiring an in-house biller with telehealth expertise in Utah costs $36K-$50K annually in salary alone. Add benefits, software, clearinghouse fees, and office space, and the true cost is even higher. At 2.49% of collections, Go Medical Billing provides an entire team of AAPC-certified telehealth coders and UT payer specialists for a fraction of that cost.

$36K-$50K

In-House Biller Salary

+ benefits, software, space

2.49%

Go Medical Billing Rate

Full team, all services included

60-80%

Typical Cost Reduction

With better results

Frequently Asked Questions

All major UT payers: SelectHealth (Intermountain), Regence, UHC, Molina, Utah Medicaid (including Healthy U, Molina, SelectHealth Community Care), and Medicare through Noridian. If a payer accepts telehealth patients in Utah, we submit and follow-up on claims with them.
The most frequent telehealth denials we see from UT payers include pos 02 reimburses at facility rates while pos 10 reimburses at non-facility rates — choosing incorrectly reduces reimbursement by 15-30%, synchronous audio/video visits use modifier 95, audio-only visits use modifier 93, and payers vary on which they accept, 40+ states have telehealth parity laws, but each defines parity differently — some cover payment parity, others only coverage parity. Our team catches these before submission by applying both telehealth coding expertise and UT payer-specific rules to every claim.
Utah Medicaid routes telehealth patients through 3 managed care plans: Healthy U, Molina, SelectHealth Community Care. Each MCO has its own telehealth authorization requirements, fee schedules, and billing rules. We credential and bill with all of them so your telehealth practice gets paid correctly.
Most UT telehealth practices are fully transitioned within two to three weeks. We connect to your EHR, learn your telehealth workflows, and start submitting claims to SelectHealth (Intermountain), Utah Medicaid, Medicare, and all your UT payers with no downtime.

Fix Your Utah Telehealth Billing

Call 888-701-6090 for a free billing assessment specific to your UT telehealth practice. We'll show you where revenue is leaking and how to fix it.