Telehealth Billing Services in Washington

Washington's telehealth practices face unique billing challenges shaped by Premera Blue Cross (Western WA) and Regence BlueShield (Eastern WA and statewide)'s commercial rules, Washington Apple Health requirements, and Noridian Healthcare Solutions (Jurisdiction F) Medicare policies. Our AAPC-certified coders specialize in both WA payer rules and telehealth coding complexity.

AAPC Certified
WA Payer Expert
Telehealth Specialists
2.49% Rate
Last reviewed: May 2026Reviewed by the Go Medical Billing Editorial TeamAAPC-certified coders
22,000+WA Physicians
2.49%Starting Rate
5Medicaid MCOs
98%+Clean Claim Rate

Why Washington Telehealth Practices Need Specialized Billing

Washington's healthcare market includes 22,000+ physicians, and telehealth practices here face a payer market dominated by Premera Blue Cross (Western WA) and Regence BlueShield (Eastern WA and statewide) on the commercial side and Washington Apple Health on the public payer side. Medicare claims are processed through Noridian Healthcare Solutions (Jurisdiction F), which applies its own Local Coverage Determinations that directly affect telehealth procedure coverage and medical necessity requirements. Generic billing teams without WA specific knowledge leave revenue on the table.

Telehealth billing itself is complex. Telehealth billing requires precise modifier and place-of-service coding that varies by payer and state. The distinction between POS 02 (telehealth facility) and POS 10 (telehealth patient home) affects reimbursement rates. Modifier 95 designates real-time audio/video services, while modifier 93 covers audio-only visits. Remote patient monitoring codes 99453-99458 and telephone E/M codes 99441-99443 add further billing opportunities that many practices miss entirely. When you combine this coding complexity with Washington's specific payer rules, authorization requirements, and 5 Washington Apple Health managed care plans that each have their own billing rules, you need a team that understands both dimensions. Go Medical Billing provides that expertise at 2.49% of collections, serving telehealth practices from Seattle to Kent and across Washington.

2026 Washington Medicare Allowables for Telehealth CPT Codes

These are the 2026 Medicare allowable amounts for telehealth CPT codes in Washington, processed under Noridian Healthcare Solutions (Jurisdiction F). Allowables are locality-adjusted, so WArates differ from other states — the highest-value telehealth code below pays $145.99 non-facility here. Compare any code across states with our Medicare fee calculator by state.

Code
Description
Non-Facility
Facility
Online digital E/M service, 5-10 minutes
$16.76
$11.43
Online digital E/M service, 11-20 minutes
$32.75
$23.23
Online digital E/M service, 21+ minutes
$52.11
$36.49
Telephone E/M service, 5-10 minutes
$14.59
$10.78
Telephone E/M service, 11-20 minutes
$26.52
$20.80
Telephone E/M service, 21-30 minutes
$36.64
$30.17
Remote patient monitoring, first 20 minutes
$56.34
$27.40
Remote patient monitoring, each additional 20 minutes
$44.53
$27.40
Established office visit (bill with modifier 95 for video telehealth)
$102.75
$59.73
Established office visit (bill with modifier 95 for video telehealth)
$145.99
$87.73

Source: 2026 Medicare Physician Fee Schedule, WA locality (Noridian Healthcare Solutions (Jurisdiction F)). Commercial Premera Blue Cross (Western WA) and Regence BlueShield (Eastern WA and statewide) rates typically run above these benchmarks; Washington Apple Health rates run below. Figures for reference, not a guarantee of payment.

The Washington Market Context for Telehealth Practices

Washington has about 22,000 physicians concentrated in three main markets: Greater Seattle (Puget Sound), Spokane (Eastern WA), and the Vancouver area (part of the Portland metro). Apple Health is the state's Medicaid program, run through five MCOs. The commercial market splits between Premera Blue Cross (dominant in Western WA), Regence BlueShield (strong in Eastern WA plus statewide PPO), and Kaiser Permanente Washington (the former Group Health, now a Kaiser subsidiary running both insurance and direct care). Providence Health and Services is headquartered in Renton and operates 51 hospitals across multiple states, making it one of the largest Catholic systems in the country. The state has its own Balance Billing Protection Act (effective 2020), which predated the federal No Surprises Act and has its own arbitration process for out-of-network disputes.

Washington-specific factors that shape telehealth reimbursement: Washington's Balance Billing Protection Act took effect January 1, 2020, two years before the federal No Surprises Act. The state arbitration process is one of the more provider-friendly state IDRs in the country.; Kaiser Permanente Washington is the only Kaiser region with a heavy non-Kaiser-facility presence. Most Kaiser regions are closed networks. The Washington region resulted from Kaiser's 2017 acquisition of Group Health Cooperative.; Premera Blue Cross of Washington is one of the largest BCBS plans in the Pacific Northwest. Its bundling and prior authorization rules differ from Regence BlueShield, which is the other in-state BCBS plan.. Our WA coders build these into every telehealthclaim — see how this works alongside our Washington medical billing and telehealth billing teams.

Washington Payer Challenges for Telehealth

Every WA payer has specific rules for telehealth claims. Here's how we navigate them.

Premera Blue Cross (Western WA) and Regence BlueShield (Eastern WA and statewide) Telehealth Claims

Premera Blue Cross (Western WA) and Regence BlueShield (Eastern WA and statewide) processes the largest share of Washington commercial telehealth claims. We know their WA specific fee schedules, prior authorization requirements for telehealth procedures, and their appeal timelines when claims are denied. POS 02 reimburses at facility rates while POS 10 reimburses at non-facility rates — choosing incorrectly reduces reimbursement by 15-30%.

Washington Apple Health Telehealth Billing

Washington Apple Health routes telehealth patients through 5 managed care plans: Molina Healthcare of Washington, Coordinated Care of Washington, Community Health Plan of Washington (CHPW), and 2 more. Each MCO has its own telehealth authorization and billing rules that we manage.

Medicare (Noridian Healthcare Solutions (Jurisdiction F)) Telehealth Coverage

Noridian Healthcare Solutions (Jurisdiction F) processes Medicare telehealth claims in Washington with its own Local Coverage Determinations. We navigate Noridian Healthcare Solutions (Jurisdiction F)'s policies around modifier 95 vs 93 requirements to prevent medical necessity denials.

Denial Prevention for Washington Telehealth

Common telehealth denials in Washington include pos 02 reimburses at facility rates while pos 10 reimburses at non-facility rates — choosing incorrectly reduces reimbursement by 15-30% and synchronous audio/video visits use modifier 95, audio-only visits use modifier 93, and payers vary on which they accept. Our team catches these issues before submission and appeals aggressively with WA payer-specific documentation when denials occur.

Get Expert Telehealth Billing in Washington

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What We Handle for Washington Telehealth Practices

POS code and modifier assignment for all telehealth visits
Audio-only billing with modifier 93 compliance
Remote patient monitoring coding (99453-99458)
Telephone E/M coding (99441-99443)
State parity law tracking and enforcement
Cross-state licensing verification
Telehealth credentialing with payers
Asynchronous (store-and-forward) billing

Washington Telehealth Billing Cost Comparison

Hiring an in-house biller with telehealth expertise in Washington costs $45K-$60K annually in salary alone. Add benefits, software, clearinghouse fees, and office space, and the true cost is even higher. At 2.49% of collections, Go Medical Billing provides an entire team of AAPC-certified telehealth coders and WA payer specialists for a fraction of that cost.

$45K-$60K

In-House Biller Salary

+ benefits, software, space

2.49%

Go Medical Billing Rate

Full team, all services included

60-80%

Typical Cost Reduction

With better results

Frequently Asked Questions

All major WA payers: Premera Blue Cross (Western WA) and Regence BlueShield (Eastern WA and statewide), Kaiser Permanente Washington, Molina, UnitedHealthcare, Aetna, Cigna, Washington Apple Health (including Molina Healthcare of Washington, Coordinated Care of Washington, Community Health Plan of Washington (CHPW)), and Medicare through Noridian Healthcare Solutions (Jurisdiction F). If a payer accepts telehealth patients in Washington, we submit and follow-up on claims with them.
The most frequent telehealth denials we see from WA payers include pos 02 reimburses at facility rates while pos 10 reimburses at non-facility rates — choosing incorrectly reduces reimbursement by 15-30%, synchronous audio/video visits use modifier 95, audio-only visits use modifier 93, and payers vary on which they accept, 40+ states have telehealth parity laws, but each defines parity differently — some cover payment parity, others only coverage parity. Our team catches these before submission by applying both telehealth coding expertise and WA payer-specific rules to every claim.
Washington Apple Health routes telehealth patients through 5 managed care plans: Molina Healthcare of Washington, Coordinated Care of Washington, Community Health Plan of Washington (CHPW), Wellpoint Washington (formerly Amerigroup), UnitedHealthcare Community Plan. Each MCO has its own telehealth authorization requirements, fee schedules, and billing rules. We credential and bill with all of them so your telehealth practice gets paid correctly.
Most WA telehealth practices are fully transitioned within two to three weeks. We connect to your EHR, learn your telehealth workflows, and start submitting claims to Premera Blue Cross (Western WA) and Regence BlueShield (Eastern WA and statewide), Washington Apple Health, Medicare, and all your WA payers with no downtime.

Fix Your Washington Telehealth Billing

Call 888-701-6090 for a free billing assessment specific to your WA telehealth practice. We'll show you where revenue is leaking and how to fix it.