Programs that scale beyond 50 patients per day need billing operations that go beyond manual claim submission. The operational components that high-performing programs build. Daily attendance verification with electronic sign-in and sign-out tracking, generating per-diem
charge capture only for days that meet minimum hour requirements. Level of care documentation enforcement at the EHR level, blocking chart sign-off and charge capture when ASAM or LOCUS ratings are not current.
Authorization tracking dashboards with concurrent review alerts at 72 hours pre-expiration, with assigned ownership. Pre-bill scrubbing rules that catch per-diem versus fee-for-service mismatches,
modifier-POS pairing errors, and pass-through versus bundled service decisions before claim submission.
Denial pattern tracking by CARC, by
payer, and by program location with monthly review meetings. Concurrent review preparation workflows that produce a clinical summary and current ASAM rating 24 hours before each concurrent review call. Discharge planning triggered automatically at 75 percent of authorized days, ensuring smooth transitions to outpatient and avoiding the 90-day frequency cap denial pattern. Internal audit cycles that pull a sample of charts each month for documentation review, level of care criteria, and billing accuracy verification. Programs that build all eight components hit 6 to 8 percent denial rates and 95-plus percent net collection. Programs that build only the first two or three hit 25-plus percent denial rates and 70 to 80 percent net collection. The difference is operational discipline, not clinical capability. Our managed billing operation supports IOP and PHP programs nationwide with these workflows built in. Reach our team at 888-701-6090 or via [our contact page](/contact-us) to discuss your program.