Telehealth Billing Services in Louisiana
Louisiana's telehealth practices face unique billing challenges shaped by Blue Cross Blue Shield of Louisiana's commercial rules, Healthy Louisiana requirements, and Novitas Solutions (Jurisdiction H) Medicare policies. Our AAPC-certified coders specialize in both LA payer rules and telehealth coding complexity.
Why Louisiana Telehealth Practices Need Specialized Billing
Louisiana's healthcare market includes 13,000+ physicians, and telehealth practices here face a payer market dominated by Blue Cross Blue Shield of Louisiana on the commercial side and Healthy Louisiana on the public payer side. Medicare claims are processed through Novitas Solutions (Jurisdiction H), which applies its own Local Coverage Determinations that directly affect telehealth procedure coverage and medical necessity requirements. Generic billing teams without LA specific knowledge leave revenue on the table.
Telehealth billing itself is complex. Telehealth billing requires precise modifier and place-of-service coding that varies by payer and state. The distinction between POS 02 (telehealth facility) and POS 10 (telehealth patient home) affects reimbursement rates. Modifier 95 designates real-time audio/video services, while modifier 93 covers audio-only visits. Remote patient monitoring codes 99453-99458 and telephone E/M codes 99441-99443 add further billing opportunities that many practices miss entirely. When you combine this coding complexity with Louisiana's specific payer rules, authorization requirements, and 5 Healthy Louisiana managed care plans that each have their own billing rules, you need a team that understands both dimensions. Go Medical Billing provides that expertise at 2.49% of collections, serving telehealth practices from New Orleans to Metairie and across Louisiana.
2026 Louisiana Medicare Allowables for Telehealth CPT Codes
These are the 2026 Medicare allowable amounts for telehealth CPT codes in Louisiana, processed under Novitas Solutions (Jurisdiction H). Allowables are locality-adjusted, so LArates differ from other states — the highest-value telehealth code below pays $130.02 non-facility here. Compare any code across states with our Medicare fee calculator by state.
Source: 2026 Medicare Physician Fee Schedule, LA locality (Novitas Solutions (Jurisdiction H)). Commercial Blue Cross Blue Shield of Louisiana rates typically run above these benchmarks; Healthy Louisiana rates run below. Figures for reference, not a guarantee of payment.
The Louisiana Market Context for Telehealth Practices
Louisiana has about 13,000 physicians and a Healthy Louisiana managed care program that is in active transition. UnitedHealthcare exited the program effective April 1, 2026, leaving five MCOs: Aetna Better Health, AmeriHealth Caritas Louisiana, Healthy Blue (operated by BCBS Louisiana), Humana Healthy Horizons, and Louisiana Healthcare Connections (a Centene subsidiary). The UnitedHealthcare exit moved Medicaid members to the remaining plans, which means many Louisiana practices had to update their MCO mix and recredential members. Louisiana expanded Medicaid in 2016 under then-Governor Edwards, which added several hundred thousand newly eligible adults to the rolls. The commercial market is dominated by Blue Cross Blue Shield of Louisiana, which also operates Healthy Blue on the Medicaid side. Ochsner Health is the largest health system in the state, anchored in New Orleans and operating across Louisiana, Mississippi, and Alabama. Baton Rouge is anchored by Our Lady of the Lake (Franciscan Missionaries of Our Lady), Baton Rouge General, and the medical school presence of LSU Health Sciences. New Orleans is also home to LCMC Health, Tulane Health System, and Children's Hospital New Orleans.
Louisiana-specific factors that shape telehealth reimbursement: UnitedHealthcare exited Healthy Louisiana effective April 1, 2026. The Medicaid managed care market is now down to five MCOs from the previous six.; Louisiana expanded Medicaid in 2016 under Governor John Bel Edwards. The expansion added several hundred thousand newly eligible adults and made Louisiana one of the first Southern states to adopt expansion.; Ochsner Health is the largest health system headquartered in Louisiana and operates one of the largest cardiac programs in the South, including a major heart transplant program.. Our LA coders build these into every telehealthclaim — see how this works alongside our Louisiana medical billing and telehealth billing teams.
Louisiana Payer Challenges for Telehealth
Every LA payer has specific rules for telehealth claims. Here's how we navigate them.
Blue Cross Blue Shield of Louisiana Telehealth Claims
Blue Cross Blue Shield of Louisiana processes the largest share of Louisiana commercial telehealth claims. We know their LA specific fee schedules, prior authorization requirements for telehealth procedures, and their appeal timelines when claims are denied. POS 02 reimburses at facility rates while POS 10 reimburses at non-facility rates — choosing incorrectly reduces reimbursement by 15-30%.
Healthy Louisiana Telehealth Billing
Healthy Louisiana routes telehealth patients through 5 managed care plans: Aetna Better Health of Louisiana, AmeriHealth Caritas Louisiana, Healthy Blue (BCBS Louisiana), and 2 more. Each MCO has its own telehealth authorization and billing rules that we manage.
Medicare (Novitas Solutions (Jurisdiction H)) Telehealth Coverage
Novitas Solutions (Jurisdiction H) processes Medicare telehealth claims in Louisiana with its own Local Coverage Determinations. We navigate Novitas Solutions (Jurisdiction H)'s policies around modifier 95 vs 93 requirements to prevent medical necessity denials.
Denial Prevention for Louisiana Telehealth
Common telehealth denials in Louisiana include pos 02 reimburses at facility rates while pos 10 reimburses at non-facility rates — choosing incorrectly reduces reimbursement by 15-30% and synchronous audio/video visits use modifier 95, audio-only visits use modifier 93, and payers vary on which they accept. Our team catches these issues before submission and appeals aggressively with LA payer-specific documentation when denials occur.
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What We Handle for Louisiana Telehealth Practices
Louisiana Telehealth Billing Cost Comparison
Hiring an in-house biller with telehealth expertise in Louisiana costs $30K-$42K annually in salary alone. Add benefits, software, clearinghouse fees, and office space, and the true cost is even higher. At 2.49% of collections, Go Medical Billing provides an entire team of AAPC-certified telehealth coders and LA payer specialists for a fraction of that cost.
$30K-$42K
In-House Biller Salary
+ benefits, software, space
2.49%
Go Medical Billing Rate
Full team, all services included
60-80%
Typical Cost Reduction
With better results
Related Pages
Explore our Louisiana and telehealth billing resources.
Frequently Asked Questions
Fix Your Louisiana Telehealth Billing
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