Telehealth Billing Services in Louisiana

Louisiana's telehealth practices face unique billing challenges shaped by Blue Cross Blue Shield of Louisiana's commercial rules, Healthy Louisiana requirements, and Novitas Solutions Medicare policies. Our AAPC-certified coders specialize in both LA payer rules and telehealth coding complexity.

AAPC Certified
LA Payer Expert
Telehealth Specialists
2.49% Rate
13,000+LA Physicians
2.49%Starting Rate
5Medicaid MCOs
98%+Clean Claim Rate

Why Louisiana Telehealth Practices Need Specialized Billing

Louisiana's healthcare market includes 13,000+ physicians, and telehealth practices here face a payer market dominated by Blue Cross Blue Shield of Louisiana on the commercial side and Healthy Louisiana on the public payer side. Medicare claims are processed through Novitas Solutions, which applies its own Local Coverage Determinations that directly affect telehealth procedure coverage and medical necessity requirements. Generic billing teams without LA specific knowledge leave revenue on the table.

Telehealth billing itself is complex. Telehealth billing requires precise modifier and place-of-service coding that varies by payer and state. The distinction between POS 02 (telehealth facility) and POS 10 (telehealth patient home) affects reimbursement rates. Modifier 95 designates real-time audio/video services, while modifier 93 covers audio-only visits. Remote patient monitoring codes 99453-99458 and telephone E/M codes 99441-99443 add further billing opportunities that many practices miss entirely. When you combine this coding complexity with Louisiana's specific payer rules, authorization requirements, and 5 Healthy Louisiana managed care plans that each have their own billing rules, you need a team that understands both dimensions. Go Medical Billing provides that expertise at 2.49% of collections, serving telehealth practices from New Orleans to Shreveport and across Louisiana.

Top CPT Codes for Telehealth in Louisiana

Our LA coders handle these telehealth codes daily, applying Novitas Solutions Medicare rules and Blue Cross Blue Shield of Louisiana commercial policies to each claim.

Code
Description
POS 02
Telehealth Facility
Mod 95
Synchronous
99458
RPM
99441
Phone E/M

Louisiana Payer Challenges for Telehealth

Every LA payer has specific rules for telehealth claims. Here's how we navigate them.

Blue Cross Blue Shield of Louisiana Telehealth Claims

Blue Cross Blue Shield of Louisiana processes the largest share of Louisiana commercial telehealth claims. We know their LA specific fee schedules, prior authorization requirements for telehealth procedures, and their appeal timelines when claims are denied. POS 02 reimburses at facility rates while POS 10 reimburses at non-facility rates — choosing incorrectly reduces reimbursement by 15-30%.

Healthy Louisiana Telehealth Billing

Healthy Louisiana routes telehealth patients through 5 managed care plans: Louisiana Healthcare Connections, Aetna Better Health, AmeriHealth Caritas, and 2 more. Each MCO has its own telehealth authorization and billing rules that we manage.

Medicare (Novitas Solutions) Telehealth Coverage

Novitas Solutions processes Medicare telehealth claims in Louisiana with its own Local Coverage Determinations. We navigate Novitas Solutions's policies around modifier 95 vs 93 requirements to prevent medical necessity denials.

Denial Prevention for Louisiana Telehealth

Common telehealth denials in Louisiana include pos 02 reimburses at facility rates while pos 10 reimburses at non-facility rates — choosing incorrectly reduces reimbursement by 15-30% and synchronous audio/video visits use modifier 95, audio-only visits use modifier 93, and payers vary on which they accept. Our team catches these issues before submission and appeals aggressively with LA payer-specific documentation when denials occur.

Get Expert Telehealth Billing in Louisiana

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98%+ clean claim rate
2.49% starting rate
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What We Handle for Louisiana Telehealth Practices

POS code and modifier assignment for all telehealth visits
Audio-only billing with modifier 93 compliance
Remote patient monitoring coding (99453-99458)
Telephone E/M coding (99441-99443)
State parity law tracking and enforcement
Cross-state licensing verification
Telehealth credentialing with payers
Asynchronous (store-and-forward) billing

Louisiana Telehealth Billing Cost Comparison

Hiring an in-house biller with telehealth expertise in Louisiana costs $30K-$42K annually in salary alone. Add benefits, software, clearinghouse fees, and office space, and the true cost is even higher. At 2.49% of collections, Go Medical Billing provides an entire team of AAPC-certified telehealth coders and LA payer specialists for a fraction of that cost.

$30K-$42K

In-House Biller Salary

+ benefits, software, space

2.49%

Go Medical Billing Rate

Full team, all services included

60-80%

Typical Cost Reduction

With better results

Frequently Asked Questions

All major LA payers: Blue Cross Blue Shield of Louisiana, Aetna, UHC, Humana, Healthy Louisiana (including Louisiana Healthcare Connections, Aetna Better Health, AmeriHealth Caritas), and Medicare through Novitas Solutions. If a payer accepts telehealth patients in Louisiana, we submit and follow-up on claims with them.
The most frequent telehealth denials we see from LA payers include pos 02 reimburses at facility rates while pos 10 reimburses at non-facility rates — choosing incorrectly reduces reimbursement by 15-30%, synchronous audio/video visits use modifier 95, audio-only visits use modifier 93, and payers vary on which they accept, 40+ states have telehealth parity laws, but each defines parity differently — some cover payment parity, others only coverage parity. Our team catches these before submission by applying both telehealth coding expertise and LA payer-specific rules to every claim.
Healthy Louisiana routes telehealth patients through 5 managed care plans: Louisiana Healthcare Connections, Aetna Better Health, AmeriHealth Caritas, Healthy Blue, UHC. Each MCO has its own telehealth authorization requirements, fee schedules, and billing rules. We credential and bill with all of them so your telehealth practice gets paid correctly.
Most LA telehealth practices are fully transitioned within two to three weeks. We connect to your EHR, learn your telehealth workflows, and start submitting claims to Blue Cross Blue Shield of Louisiana, Healthy Louisiana, Medicare, and all your LA payers with no downtime.

Fix Your Louisiana Telehealth Billing

Call 888-701-6090 for a free billing assessment specific to your LA telehealth practice. We'll show you where revenue is leaking and how to fix it.