Telehealth Billing Services in Tennessee
Tennessee's telehealth practices face unique billing challenges shaped by BlueCross BlueShield of Tennessee's commercial rules, TennCare requirements, and Palmetto GBA Medicare policies. Our AAPC-certified coders specialize in both TN payer rules and telehealth coding complexity.
Why Tennessee Telehealth Practices Need Specialized Billing
Tennessee's healthcare market includes 18,000+ physicians, and telehealth practices here face a payer market dominated by BlueCross BlueShield of Tennessee on the commercial side and TennCare on the public payer side. Medicare claims are processed through Palmetto GBA, which applies its own Local Coverage Determinations that directly affect telehealth procedure coverage and medical necessity requirements. Generic billing teams without TN specific knowledge leave revenue on the table.
Telehealth billing itself is complex. Telehealth billing requires precise modifier and place-of-service coding that varies by payer and state. The distinction between POS 02 (telehealth facility) and POS 10 (telehealth patient home) affects reimbursement rates. Modifier 95 designates real-time audio/video services, while modifier 93 covers audio-only visits. Remote patient monitoring codes 99453-99458 and telephone E/M codes 99441-99443 add further billing opportunities that many practices miss entirely. When you combine this coding complexity with Tennessee's specific payer rules, authorization requirements, and 3 TennCare managed care plans that each have their own billing rules, you need a team that understands both dimensions. Go Medical Billing provides that expertise at 2.49% of collections, serving telehealth practices from Nashville to Chattanooga and across Tennessee.
Top CPT Codes for Telehealth in Tennessee
Our TN coders handle these telehealth codes daily, applying Palmetto GBA Medicare rules and BlueCross BlueShield of Tennessee commercial policies to each claim.
Tennessee Payer Challenges for Telehealth
Every TN payer has specific rules for telehealth claims. Here's how we navigate them.
BlueCross BlueShield of Tennessee Telehealth Claims
BlueCross BlueShield of Tennessee processes the largest share of Tennessee commercial telehealth claims. We know their TN specific fee schedules, prior authorization requirements for telehealth procedures, and their appeal timelines when claims are denied. POS 02 reimburses at facility rates while POS 10 reimburses at non-facility rates — choosing incorrectly reduces reimbursement by 15-30%.
TennCare Telehealth Billing
TennCare routes telehealth patients through 3 managed care plans: BlueCare Tennessee, UHC, Amerigroup. Each MCO has its own telehealth authorization and billing rules that we manage.
Medicare (Palmetto GBA) Telehealth Coverage
Palmetto GBA processes Medicare telehealth claims in Tennessee with its own Local Coverage Determinations. We navigate Palmetto GBA's policies around modifier 95 vs 93 requirements to prevent medical necessity denials.
Denial Prevention for Tennessee Telehealth
Common telehealth denials in Tennessee include pos 02 reimburses at facility rates while pos 10 reimburses at non-facility rates — choosing incorrectly reduces reimbursement by 15-30% and synchronous audio/video visits use modifier 95, audio-only visits use modifier 93, and payers vary on which they accept. Our team catches these issues before submission and appeals aggressively with TN payer-specific documentation when denials occur.
Get Expert Telehealth Billing in Tennessee
Free billing assessment for your TN telehealth practice. See where revenue is leaking.
What We Handle for Tennessee Telehealth Practices
Tennessee Telehealth Billing Cost Comparison
Hiring an in-house biller with telehealth expertise in Tennessee costs $36K-$48K annually in salary alone. Add benefits, software, clearinghouse fees, and office space, and the true cost is even higher. At 2.49% of collections, Go Medical Billing provides an entire team of AAPC-certified telehealth coders and TN payer specialists for a fraction of that cost.
$36K-$48K
In-House Biller Salary
+ benefits, software, space
2.49%
Go Medical Billing Rate
Full team, all services included
60-80%
Typical Cost Reduction
With better results
Related Pages
Explore our Tennessee and telehealth billing resources.
Frequently Asked Questions
Fix Your Tennessee Telehealth Billing
Call 888-701-6090 for a free billing assessment specific to your TN telehealth practice. We'll show you where revenue is leaking and how to fix it.