Kodiak Solutions measured the initial claim
denial rate at 11.8% in 2024, the highest they have recorded. Under that pressure, denial work queues get triaged fast, and CO-253 lines get swept into the
appeal pile because the CO prefix looks like every other contractual denial on the remit. I have watched billers draft redetermination letters over $1.60 adjustments. Medicare contractors receive these appeals and reject every one, because there is nothing to reconsider. The reduction is statutory. The money left by act of Congress, and no appeal level, from redetermination up through the Administrative Law Judge, can bring it back.
The waste compounds. MGMA pegs average rework cost at $25 per claim. Spend that touching a $1.60 non-actionable adjustment and you have paid roughly 15 times the adjustment amount to accomplish nothing. Meanwhile, HFMA benchmarking shows up to 65% of genuinely appealable denials are never resubmitted at all. That is the real scandal hiding behind CO-253. Teams burn hours on adjustments that federal law settled in 2013 while winnable
authorization denials and
bundling edits age past the appeal deadline. I have audited work queues where CO-253 was the single most touched adjustment code in the system, representing zero recoverable dollars, while
timely filing denials two rows down expired unworked.
The fix is a triage rule, and it takes ten minutes to write. Any remit line carrying CARC 253 from traditional Medicare routes straight to auto-adjustment with no human touches. Our
denial code library flags which CARCs are actionable and which are informational so your queues can make that split automatically. CO-253 sits firmly in the informational column, with one exception covered below.